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LinkedIn campaign is not running

Your LinkedIn campaign isn't sending connection requests or messages. Check Chrome and the extension, working hours, limits, safety pauses and launch checks.

Updated 3 min read

The fastest clue is in the extension: open the Distro side panel's Campaigns tab. The grey line under LinkedIn campaigns says what it's waiting for. Then open the campaign from the LinkedIn tab of Campaigns and check its run page.

What the extension says

MessageWhat it meansFix
Outside your working hoursCampaigns only run on your working days and hours.Wait, or adjust Working hours on the LinkedIn account page (Sending accounts โ†’ LinkedIn โ†’ Manage).
Waiting for the next work sessionDistro works in 2 or 3 short sessions a day.Nothing to do; the next session time is shown.
Taking a short break (your campaign pace)A planned pause from the campaign's Pace.Nothing to do.
Today's limit reachedThe daily connection-request or message limit is used up.Waits for tomorrow, or raise your limits with Change limits on the LinkedIn account page (or Daily limits in the campaign).
This week's connection-request limit is reachedYour weekly limit (80 by default) was used in the last 7 days.Frees up as the week rolls on, or raise the weekly limit.
Today's LinkedIn page budget is used upThe daily page budget is reached.Continues tomorrow.
Paused for safetyLinkedIn showed a warning sign.See "Paused for safety" below.
Not signed in to LinkedIn / A different LinkedIn account is openChrome isn't signed in as the connected account.See LinkedIn account or extension not connected.
Waiting for Copilot to finish on LinkedInDistro Copilot is working in LinkedIn.Campaigns continue after it.
Messages wait for an extension updateYour extension is older than 0.1.16.Update the extension; requests keep running meanwhile.
Paused ยท nothing runs until you switch it back onYou turned the switch off.Turn the switch back on.

Remember: campaigns only send while Chrome is open.

The campaign was never launched

A campaign in Draft doesn't send. Open it and click Launch campaign. If you see "LinkedIn isn't ready to send yet" or "A few things to fix first", each line says what's missing, for example finishing the one-time setup in the extension or setting daily limits. Your changes are saved.

The run is paused, blocked or cancelled

Open the campaign and click View live run (or a run under Runs).

  • Paused: click Resume.
  • Blocked: usually a safety pause or an account problem. The page says which, for example "Your LinkedIn account is โ€ฆ Nothing on this account runs until that's resolved."
  • Cancelled: a cancelled run can't be restarted. Launch the campaign again.

Paused for safety

If LinkedIn showed a security check, a restriction or a "limit reached" notice, or its pages kept failing to load, Distro stops all LinkedIn work for at least 24 hours. Open LinkedIn and check your account, then after 24 hours open the LinkedIn account page (Sending accounts โ†’ LinkedIn โ†’ Manage), tick I checked my LinkedIn account and it looks fine in Safe pace and limits and click Resume. See LinkedIn daily limits, pace and safety pauses.

It's running, but slowly

  • A new or long-quiet account runs a warm-up at about a third of its limits for the first 2 weeks.
  • Messages only go to people who accepted. Many people may still be Awaiting acceptance; Distro checks about once a day.
  • Low daily limits and a Careful pace spread work out across days.

Some people were skipped or stopped

On the run page:

  • Skipped: you were already connected, an invitation was already pending, or the person stopped being eligible before the invitation.
  • Couldn't check: Distro couldn't read the conversation to check for a reply, so the message wasn't sent. Check on LinkedIn and follow up by hand. See LinkedIn replies and stop on reply.
  • Replied: the sequence stopped because they replied.
  • Unknown outcome: Distro couldn't confirm a step went out and never retries it. Check LinkedIn.

At launch, Distro also leaves out people it can't contact, for example when a note would exceed 300 characters or they're already queued in another running campaign.

LinkedIn steps in an Email + LinkedIn campaign

The same extension runs the LinkedIn steps of Email + LinkedIn campaigns, so everything above applies. On the campaign's View results, a person's timeline shows "Waiting for LinkedIn (needs Chrome open with the Distro extension)" while a step waits, and Missed LinkedIn steps counts steps that couldn't run in time because Chrome was closed, or a daily limit was reached, for longer than the campaign's grace period.

Still stuck?

Email us at hello@usedistro.com with what you tried and what you see. Signed in? Help & support in the app has walkthrough videos and a message form.

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