Prospects & Lists
Add and import contacts, personalize with variables, and manage your Do Not Contact list.
- Add, edit and remove contactsAdd email contacts one at a time, edit their details, tag them, add them to lists, and archive or unsubscribe people under Outreach → People.
- People and the "Can reach by" tags (Email only, LinkedIn only, Email + LinkedIn)How Outreach → People lists everyone you can reach, what the channel tags on people and lists mean, and where email contacts, LinkedIn prospects and Copilot leads live.
- Import prospects with a CSVImport contacts from a CSV or pasted addresses: file format, the required email column, recommended columns, size limits and duplicate handling.
- Using personalization variablesAdd first names, job titles, company details and custom fields to your emails with variables like {{ contact.first_name }}, and set fallbacks for missing data.
- How duplicate detection worksDistro keeps one contact per email address, ignoring capital letters. How duplicates are handled when you add, import and choose campaign recipients.
- Lists, tags and custom fieldsGroup contacts with lists, label them with tags, and store extra details in custom fields. When to use each, and how they work with campaigns.
- The Unsubscribed (Do Not Contact) listHow Distro's Unsubscribed list works, who is added automatically, how to block an address or whole domain, what it blocks, and how resubscribing works.
Still stuck?
Help & supportEmail us at hello@usedistro.com with what you tried and what you see. Signed in? Help & support in the app has walkthrough videos and a message form.