Plans, trial and billing (including change or cancel)

Every new Distro account starts with a 3-day free trial of the Scale plan, with no card required. When the trial ends, you choose Growth or Scale to keep going. You manage your subscription from the Plan & billing page, and payment details, invoices and cancellation are handled in the secure billing portal of Polar, Distro's payment provider.

For current prices and the full feature list, always check the Pricing page.

The free trial

Your trial starts automatically the first time you sign in.

• Length: 3 days.
• Card: none needed, so nothing is charged.
• What you get: Scale features with smaller limits, so you can try everything.
• One trial per email address. Disposable email addresses can't start a trial.

AI writing for email and LinkedIn also has a smaller allowance during the trial.

A banner at the top of the app shows how many days are left, with a Choose a plan link. Distro also emails you the day before your trial ends.

When the trial ends

Your account pauses. Nothing is charged and nothing is deleted.

• Most pages take you to the plan page with the message "Your free trial has ended. Pick a plan to keep going."
• Campaign emails and LinkedIn actions stop sending.
• Your product, plan, prospects, campaigns and articles are saved and pick up where they left off when you choose a plan.
• You can still open Account settings, Plan & billing and Help & support.

Growth and Scale

The Google account limit counts connected accounts on Sending accounts. Senders that are aliases of a connected Google account don't count separately.

At the time of writing, Growth costs $49 a month (or $39 a month billed annually) and Scale costs $97 a month (or $79 a month billed annually). Prices can change, so the Pricing page is the reference.

Choose a plan

1. Click Choose a plan in the trial banner, or open the plan page.
2. Pick monthly or annual billing with the toggle.
3. Click Choose Growth or Choose Scale.
4. Complete the secure checkout.

When payment succeeds, you return to Distro and see "Payment successful! Your plan is now active."

The Plan & billing page

Open the profile menu (your photo or initial, top right) and click Plan & billing, or go to Plan & billing. On a paid plan the page shows:

• Current plan, its price and status (Active or Past due).
• Next billing: the date of your next payment.
• Included features for your plan.
• Quick actions: Manage payment, View invoices and Cancel subscription.

The Billing tab in Account settings shows the same plan summary with Manage Billing, Update payment method, View invoices and View full billing page.

Upgrade from Growth to Scale

On the Plan & billing page, Growth customers see Upgrade to Scale. Click it and complete the checkout. You might also be sent to this page when you reach a Growth limit, for example when you try to add a second product.

Update payment details or download invoices

1. Open Plan & billing.
2. Click Manage payment to update your card, or View invoices to see and download past invoices.

Both open Polar's customer portal in the same tab.

Move from Scale to Growth

Distro doesn't have a downgrade button. Open Manage payment to see the options available in the billing portal, or contact us and we'll help you switch.

Cancel your subscription

1. Open Plan & billing and click Cancel subscription.
2. Confirm the message in your browser.
3. Distro opens the billing portal. Complete the cancellation there.

If a cancellation is scheduled, the Plan & billing page shows the date your plan is set to cancel and a Reactivate subscription button, in case you change your mind.

If you have questions about access after cancelling, or about a charge or refund, contact us before or after you cancel.

Billing questions

Use Help & support → Send a message in the app (choose the Billing question topic), or email hello@usedistro.com.