People and the "Can reach by" tags (Email only, LinkedIn only, Email + LinkedIn)
How Outreach โ People lists everyone you can reach, what the channel tags on people and lists mean, and where email contacts, LinkedIn prospects and Copilot leads live.
People is everyone you can reach. Distro keeps two kinds of people:
- Email contacts: always have an email address, and sometimes a LinkedIn profile.
- LinkedIn prospects: always have a LinkedIn profile, and sometimes a work email.
If you use LinkedIn, People shows both in one list, newest first. If someone is both an email contact and a LinkedIn prospect, they appear once. Without LinkedIn, People opens your email contacts.
The "Can reach by" tag
| Tag | Means | In an Email + LinkedIn campaign |
|---|---|---|
| Email + LinkedIn | Distro has an email address and a LinkedIn profile | Gets both kinds of steps |
| Email only | Email address, no LinkedIn profile on file | Skips LinkedIn steps |
| LinkedIn only | LinkedIn profile, no email | Skips email steps |
Filter the list with All, Email + LinkedIn, Email only or LinkedIn only. To change someone's tag, add the missing detail: a LinkedIn URL on an email contact, or a work email on a LinkedIn prospect.
Lists are tagged too
On the Lists tab every list shows how its people can be reached. When everyone is the same, the list gets that tag. When they differ, it's Mixed, with the split underneath (for example "262 Email + LinkedIn ยท 2 Email only"). LinkedIn prospect lists show on the same tab and open on their own page.
Source
Source shows where someone came from: Import, Added by hand, CSV import, LinkedIn post, Copilot or LinkedIn Autopilot.
The People tabs
| Tab | What's there |
|---|---|
| People | Everyone, as above. |
| Email contacts | Your email contacts, with search, tags, bulk actions (add to list, tag, unsubscribe, archive), import and export. |
| LinkedIn prospects | Your LinkedIn prospects and their lists. See LinkedIn prospects. |
| Copilot leads | People Copilot found on LinkedIn, waiting for you to approve or reject them. Shown when Copilot's LinkedIn review is on. |
| Lists, Companies | Groups to use as campaign audiences, and the companies your contacts work at. |
| Unsubscribed | People and domains that are never emailed. See The suppression list. |
Email us at hello@usedistro.com with what you tried and what you see. Signed in? Help & support in the app has walkthrough videos and a message form.