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People and the "Can reach by" tags (Email only, LinkedIn only, Email + LinkedIn)

How Outreach โ†’ People lists everyone you can reach, what the channel tags on people and lists mean, and where email contacts, LinkedIn prospects and Copilot leads live.

Updated 2 min read

People is everyone you can reach. Distro keeps two kinds of people:

  • Email contacts: always have an email address, and sometimes a LinkedIn profile.
  • LinkedIn prospects: always have a LinkedIn profile, and sometimes a work email.

If you use LinkedIn, People shows both in one list, newest first. If someone is both an email contact and a LinkedIn prospect, they appear once. Without LinkedIn, People opens your email contacts.

The "Can reach by" tag

TagMeansIn an Email + LinkedIn campaign
Email + LinkedInDistro has an email address and a LinkedIn profileGets both kinds of steps
Email onlyEmail address, no LinkedIn profile on fileSkips LinkedIn steps
LinkedIn onlyLinkedIn profile, no emailSkips email steps

Filter the list with All, Email + LinkedIn, Email only or LinkedIn only. To change someone's tag, add the missing detail: a LinkedIn URL on an email contact, or a work email on a LinkedIn prospect.

Lists are tagged too

On the Lists tab every list shows how its people can be reached. When everyone is the same, the list gets that tag. When they differ, it's Mixed, with the split underneath (for example "262 Email + LinkedIn ยท 2 Email only"). LinkedIn prospect lists show on the same tab and open on their own page.

Source

Source shows where someone came from: Import, Added by hand, CSV import, LinkedIn post, Copilot or LinkedIn Autopilot.

The People tabs

TabWhat's there
PeopleEveryone, as above.
Email contactsYour email contacts, with search, tags, bulk actions (add to list, tag, unsubscribe, archive), import and export.
LinkedIn prospectsYour LinkedIn prospects and their lists. See LinkedIn prospects.
Copilot leadsPeople Copilot found on LinkedIn, waiting for you to approve or reject them. Shown when Copilot's LinkedIn review is on.
Lists, CompaniesGroups to use as campaign audiences, and the companies your contacts work at.
UnsubscribedPeople and domains that are never emailed. See The suppression list.
Still stuck?

Email us at hello@usedistro.com with what you tried and what you see. Signed in? Help & support in the app has walkthrough videos and a message form.

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